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Frequently asked questions
Frequently asked questions
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Frequently asked questions
Simply by contacting support@brassecho.com
Yes, rough in valve and all parts needed for installation are included
Yes, rough in valve and all parts needed for installation are included
Bathroom drains are sold separately
We, do offer a 60-day return
5 years warranty, and we provide any replacement parts needed
By contacting us on support@brassecho.com
Yes, but please contact us before placing the order for the approval
We do offer only real solid brass without any coloring or coating
We exclusively utilize Free Express shipping with USPS, as standard postal services lack an advanced tracking system. Our Express shipping not only ensures a swift delivery but also empowers you to precisely track the time of your package’s delivery. This clarifies our choice to rely solely on the Express shipping method. You can track your order on our TRACK YOUR ORDER page.
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